We have a 14-day return policy, which means you have 14 days after receiving your item to request a return for store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange or return, you can contact us at james@sunsetsandsandys.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. There is a shipping & handling fee of $7.95 which will be deducted from your store credit.

You can always contact us for any return or exchange questions at james@sunsetsandsandys.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please email us at james@sunsetsandsandys.com!

Exceptions / non-returnable items

Sale items are not eligible for returns or exchanges at this time!

Please get in touch with us if there is an issue with your order, please email us at james@sunsetsandsandys.com!

Exchanges
There is a 14-day window to request an exchange for your apparel purchase. Please let us know in your email what size you would like to exchange for. There is a shipping & handling fee of $7.95 for all exchanges. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be issued a store credit within 5 business days.